Why Your Non-Profit Needs an IT Policy (And What to Include)
Many non-profits focus so much on mission delivery that they overlook one key area: technology policies.
Without clear IT guidelines, your staff may:
Use weak passwords
Share sensitive data by mistake
Download risky software
Miss basic security practices
That’s how small issues turn into major problems. At Serian Technologies, we work with non-profits across Massachusetts to build practical, budget-friendly IT systems—including the policies that keep everything secure and compliant.
Here’s why an IT policy matters—and what it should cover.
Why Your Non-Profit Needs an IT Policy
1. To Protect Donor and Client Data
Most non-profits handle personal or sensitive data—donor information, health records, financials. Without clear rules, you risk data breaches or compliance violations.
2. To Prevent Accidental Security Risks
Many threats come from human error, not hackers. An IT policy helps staff know what’s safe and what’s not—from email links to USB drives.
3. To Support Remote and Hybrid Work
If your team works outside the office, a policy ensures everyone accesses systems securely and responsibly.
4. To Set Expectations and Accountability
People want to do the right thing—but they need clear guidance. An IT policy keeps everyone on the same page.
What to Include in Your Non-Profit’s IT Policy
You don’t need a 50-page document. A short, clear policy is more effective than something no one reads. Start with these key areas:
1. Password Requirements
Minimum length and complexity
How often passwords should be changed
Use of password managers
2. Acceptable Use of Devices
What staff can and can’t do on work computers
Personal use guidelines
Software installation rules
3. Email and Communication Safety
How to spot phishing emails
What not to click or download
How to report suspicious messages
4. Remote Work Access
VPN usage or approved apps
File sharing practices
Device security (e.g. locking screens, antivirus)
5. Data Handling and Storage
Where files should be saved (cloud vs local)
Who can access what
How data is backed up
6. Incident Reporting Process
Who to contact in case of a lost device, suspicious email, or system issue
What information to provide
Keep It Simple—and Revisit Often
An IT policy should be:
Easy to read
Reviewed annually
Shared with all new staff during onboarding
We help non-profits write simple, effective policies and train their teams to follow them—without technical jargon or unnecessary rules.
Need Help Creating or Updating Your IT Policy?
Let Serian Technologies support your team with a practical approach to IT that fits your mission and your budget.
Schedule a Free Policy Review or Consultation