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Comprehensive IT Solutions

Serian Technologies provides a full range of IT services tailored to meet the unique needs of your business. From day-to-day support to strategic technology planning, we've got you covered.

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Service 01

Remote Help Desk Support

Our Remote Help Desk Support service provides your team with immediate access to expert IT assistance whenever issues arise. We understand that technology problems can disrupt productivity, which is why our dedicated support team is available to quickly resolve issues.

What We Offer:

  • 24/7 technical support
  • Remote troubleshooting
  • User account management
  • Software installation
  • Hardware troubleshooting
  • Network connectivity support
Quick Response
Expert Team
Cost Efficient
Reporting
Get Started
IT professional providing remote help desk support via video call
IT professionals monitoring systems with multiple dashboard screens
Service 02

IT Systems Monitoring

Our proactive IT Systems Monitoring service keeps a vigilant eye on your entire IT infrastructure 24/7, identifying and addressing potential issues before they impact your business.

What We Monitor:

  • Server health & performance
  • Network connectivity
  • Application availability
  • Storage utilization
  • Backup systems
  • Security events

Continuous Monitoring

24/7 automated monitoring

Alert Management

Immediate notifications

Proactive Resolution

Issues fixed before disruptions

Learn More
Service 03

Server & Network Management

Our comprehensive Server & Network Management service ensures your critical infrastructure operates at peak performance, allowing you to focus on your core business activities.

Server Management

  • OS updates & patches
  • Performance optimization
  • Virtualization

Network Management

  • Router & switch config
  • Firewall management
  • Network security

Data Management

  • Backup solutions
  • Disaster recovery
  • Data migration

Infrastructure Planning

  • Technology roadmapping
  • Cost optimization
  • Scalability planning
Explore Solutions
IT professionals managing servers in a data center
IT professionals demonstrating SaaS dashboard and integration workflows
Service 04

SaaS Implementation

Our SaaS Implementation service helps businesses seamlessly adopt and integrate cloud-based software solutions like Microsoft 365, Google Workspace, Okta, and more.

Microsoft 365Microsoft 365
Google WorkspaceGoogle Workspace
OktaOkta
Booked SchedulerBooked Scheduler
ZohoZoho
Migration from existing systems
User training and onboarding
Security configuration
Ongoing support and optimization
Start Your Migration
Service 05

Cybersecurity Solutions

Protect your business with our comprehensive cybersecurity services. We provide multi-layered security solutions that safeguard your data, systems, and network from evolving cyber threats.

Threat Protection

Advanced malware & ransomware defense

Access Control

Multi-factor authentication & SSO

Security Monitoring

24/7 threat detection & response

Compliance

HIPAA, PCI-DSS, SOC 2 readiness

Secure Your Business
Cybersecurity professionals analyzing security dashboard
Designers collaborating on web design wireframes and typography
Service 06

Web Development & Design

Create a powerful online presence with our custom web development services. We build beautiful, functional websites and web applications that drive results for your business.

Custom Design
Responsive
SEO Optimized
Fast Performance
Corporate websites & landing pages
E-commerce solutions
Web applications & portals
CMS implementation & training
Start Your Project

Ready to Transform Your IT?

Contact us today for a free consultation and learn how we can help your business thrive with the right technology solutions.

Get Free AssessmentCall (856) 438-0187
FAQ

Frequently Asked Questions

Find answers to common questions about our IT services

What types of businesses do you serve?

We primarily serve mid-sized businesses and non-profit organizations, though we have experience working with larger corporations as well. Our services are tailored to meet the unique needs of each organization.

Do you offer 24/7 support?

Yes, our Remote Help Desk Support service provides 24/7 technical assistance via phone, email, and chat. We also offer proactive IT Systems Monitoring around the clock.

What is your typical response time?

Our average response time is under 15 minutes for critical issues. For standard support requests, we typically respond within 1-2 hours during business hours.

Do you provide on-site support?

While most of our services are delivered remotely, we do offer on-site support for situations that require physical presence, such as hardware installations or network infrastructure setup.

What cybersecurity services do you offer?

Our cybersecurity services include security audits, vulnerability assessments, endpoint protection, security awareness training, incident response planning, and compliance consulting (HIPAA, SOC 2, etc.).

How do you handle data backup and disaster recovery?

We implement comprehensive backup solutions including cloud backup, local backup, and disaster recovery planning. We ensure your data is protected and can be quickly restored in case of any incident.

Have More Questions? Contact Us

Serian Technologies

Providing managed IT services, cybersecurity, licensing, web development, and IT consulting for mid-sized businesses.

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Services

  • Help Desk Support
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  • SaaS Implementation

Contact Us

  • info@seriantechnologies.com
  • (856) 438-0187

  • 197 Palmer Ave, Unit #234

    Falmouth, MA 02540

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